Introduction
Hong Kong Information Technology Skills Assessment Centre (HKITSAC) is set to provide recognized skill-based assessment and certificate to the people of Hong Kong. This document is to define policies and guidelines associated with the assessment tests offered by HKITSAC. Enrolled candidates shall comply with the defined policies and conditions set below.

The Policies and Guidelines are subject to change or amendments by the HKITSAC. The latest version will be announced on the web site.

Application
There is no limitation to the number of assessment tests a candidate can apply for. Application(s) shall reach HKITSAC at least 3 working days before the preferred date of assessment tests. Applicant(s) should contact HKITSAC if no notification/confirmation is received 2 days prior to the preferred date of assessment test(s). The final assessment date is subject to the confirmation of the HKITSAC. Should there be any changes to the assessment schedule(s), applicant(s) shall inform the HKITSAC at least 7 working days before the original schedule(s) for other time slot arrangements. Applicant(s) can refer to the sessions available for each subject either from the web page or obtain information on sessions from our hotline 2836- 1797.

The HKITSAC reserves the right to reject or accept any application for assessment test(s).

Payment
Assessment fee should be paid in cheque together with the application form, crossed and made payable to “Vocational Training Council”. Fee is not refundable once the application is accepted. If the application is rejected, the fee paid will be returned to the applicant. Official receipt will be issued to acknowledge the payment. In case of loss of receipt, duplicate(s) can be issued at the cost of $200 per copy.

Policy on Personal Data
Any information collected and recorded by HKITSAC in relation to an applicant or candidate, from which the identity of the applicant or candidate (as the case may be) can be ascertained, will be subject to The Personal Data (Privacy) Ordinance (Chapter 486, Laws of Hong Kong) and VTC’s Policy on Personal Data, available from the General Office of the HKITSAC.

It will be necessary for applicants to supply certain personal data to the HKITSAC for registration/enrolment, and failure to do so may result in delay or inability of the HKITSAC to

process the application(s). The information given in the application form should be accurate and complete. In submitting the application form, it is implied that the applicant has consented that the data can be used in accordance with the VTC’s Policy on Personal Data. All candidates should present their HKID card for identification during the assessment test(s).

Certificate
The result of each assessment test will be announced within 14 working days after the tests. Certificate(s) must be collected in person or through the office(s) of a recognized training provider(s) with proof of identity. Certificate(s) pending for collection will be kept by HKITSAC for 12 months before making void and being destroyed.

In case of loss or theft, application for re-issuance of a certificate will be dealt with after the claimant reported to the police and paid the administration fee of $200 per certificate.

Service Hours
 

We strongly recommend that candidate(s) arrive at the examination centre 10 minutes before the commencement of the assessment session. Candidate(s) late for 15 minutes or above after the assessment session commenced will be regarded as absent. Candidate(s) are not allowed to leave the venue in the last 15 minutes of the assessment.

Disturbances
During an assessment there may be disturbances such as system/hardware failure which cannot be repaired in time without affecting the assessment, halt of power supply, fire, and other unforeseeable circumstances making the assessment void. In such event the assessment session affected will be rescheduled without additional fee to the candidates.

Appeals
Candidate will not be permitted to cross-examine results of an assessment. Candidate may appeal for cross-examination of his/her result by an arbitrator within 7 days after the issuance of result notification. In such case, an IT professional from a supporting organization will be invited as external examiner to cross-examine the test result as an arbitrator and give the final verdict, on behalf of the HKITSAC and the appealing candidate. A fee of $100 will be levied for each appealed subject; the fee will not be refundable if the assessment result remains the same; refund will be arranged if otherwise.

Assistance to Disabled
Special arrangement will be made as far as possible to accommodate disabled. Request for special assistance should be raised at least 3 working days before the preferred assessment session(s).